Here you can see Exchange Online uses the Mailbox Replication service (MRS) mentioned earlier to move the mailboxes between onPrem and Exchange Online.
So inside the Exchange Admin Center (ECP) in Office 365, go to recipients – migration, click on the plus Ico n and select Migrate to Exchange Online Note: The Migration must be initiated from Exchange Online! Move user mailboxes to Exchange Online and vice versa back to onPrem. Part 7 … will cover troubleshooting Skype for Business Hybrid Part 6 … will cover Skype for Business Hybrid Connectivity and Teams Direct Routing Part 5 … will cover migration from Skype for Business onPrem users to Skype for Business Online and Teams. Part 4 … will cover troubleshooting Exchange Hybrid Part 3 … will cover moving user mailboxes from onPrem to Exchange Online. Part 2 … will cover migration from Exchange onPrem to Exchange Online and here especially Exchange Hybrid classic full. Part 1 … will cover the prerequisites like synchronize your onPrem users to Office 365 with Azure AD Connect. So if you missed one check them out as follows.
This Blog Post Series consists of 6 parts.
Still need help? Go to Microsoft Community.In Part 3 we will see how to move users from Exchange onPrem to Exchange Online. There are provisioning issues in the on-premises Active Directory. Therefore, the user isn't provisioned for Skype for Business Online. The user is in a location that restricts instant messaging usage. There's a conflict with the user’s SIP address. Not enough time passed to allow for replication from Microsoft Azure Active Directory to Skype for Business Online. The user doesn't have a Skype for Business Online license. This issue may occur if one or more of the following conditions are true: If the issue persists, submit a support service request. Whereas the service typically takes less than 30 minutes to provision a user, it can sometimes take up to 24 hours to fully provision a user for all services in Office 365. Therefore, wait 24 hours before you escalate the issue.Īre you synchronizing from an on-premises Active Directory organization, and was the user's msRTCSIP-PrimaryUserAddress attribute already populated through a Session Initiation Protocol (SIP) domain that hasn't been verified by Office 365? In this situation, the user won't be provisioned in Skype for Business Online.
Make sure that the user has a valid Skype for Business Online license in the Office 365 portal and that the sign-in status of the user is set to Allowed.Īfter you've assigned an appropriate Skype for Business Online license, wait approximately 30 minutes, and then determine whether the user can sign in to Skype for Business Online through any Lync 2013 or Skype for Business client. To troubleshoot this issue, follow these steps: You can confirm this on the Users tab of the Skype for Business Online admin center. However, the user isn't provisioned as expected for a Skype for Business Online account. Less PROBLEMĪ user is created in Office 365 and provided a license that includes Skype for Business Online (formerly Lync Online).